FREQUENTLY ASKED QUESTIONS

International Shipping!

All orders from the UK and EU have to be placed on our Etsy store for now! This is just to ensure that all the fun tax stuff is done correctly for you ♡

How are my orders packaged?

All paper products are placed in a protective sleeve and reinforced with a backing card.

Depending on order size, these are either shipped in a standard envelope or an A5 rigid mailer.

Shipping Options

WITHIN AUSTRALIA

  • Untracked Letter Mail - $4
  • Standard Parcel (Tracked) - $10

USA & CANADA

  • Untracked Letter Mail - $4
  • Standard Parcel (Tracked) - $21.75

Help! I have a question about my order.

If you have a question about an existing order, please fill out our contact form and I'll get back to you as soon as possible (usually within 3-4 business days, if not sooner).

Don't forget to include your order number in your message :)

It's going to the wrong address!

Unfortunately, we don't refund orders that have already been shipped to the wrong address! Please double check your address at check out.

We know accidents do happen (*thanks, autofill*), so if you need to alter your address please contact us as soon as you can!

I changed my mind about an order/it's not what I expected

I'm sorry, we don't do exchanges or refunds for change of mind reasons.

However, if your order arrives and there is damage to your items, please reach out to us! I will always try to rectify the issue and/or send a replacement!

Why are some items from Etsy not available here?

I've carried over some items from our Etsy store, but some are being discontinued and are only available in limited quantities. If you see a design that hasn't been added, please let me know!

Do you do custom/collaborations with other small businesses?

I do! I've done a few collaborations with small businesses in the past and loved it! If this is something you were interested in, please send me an email at pagesandconstellations@gmail.com :)

Availability is based on how busy I am, but I always try my best to make things work.

Do you do wholesale?

While it's not something I offer all the time, I'm always open to discussing the possibility of wholesale. Send me a message through our contact form or email me at pagesandconstellations@gmail.com.

Author Services

This is a dream of mine! As a book lover, I don't think there's anything cooler than being able to give back to the writing community.

If you were interested in bookmark or sticker design services, or illustrated polaroids made for your books. Please send me an email at pagesandconstellations@gmail.com or fill out our contact form and I'll get back to you as soon as I can.